Technical Bulletins

May 3, 2017

LTE Firmware Requirements

Firmware Requirements for LTE Cell Radios 2GIG‐LTEV‐A‐GC2 – Verizon 4G LTE Cell Radio for GC2 The 2GIG-LTEV-A-GC2 4G LTE cell module requires FW v1.17 or newer to be installed... Read More
March 24, 2017

Powerline Adapters Discontinued

End-Of-Life Notice: Power Line Adapters The following products that were sold under the Comtrend brand have gone end-of-life (EOL). Please refer to the information below for details. Please note that... Read More
August 25, 2016

PB-2016-08-25: Thermostat Products Discontinued

Thermostat Products Discontinued 2GIG-Z-CT100 Z-Wave Thermostat End-of-Life Notification The 2GIG-Z-CT100 has been discontinued by our product vendor and will, therefore, be discontinued for new customer orders after the existing stock... Read More
August 24, 2016

TB-2016-08-24: Improvement to Wireless Consistency

Technical Service Bulletin: An Improvement to Wireless Consistency A very small percentage of installs with either 1.14.1 or 1.16 have experienced a loss of supervision (LOS). Customers who experience this... Read More
October 1, 2015

PB-2015-10-01: Change to Polished Brass Kwikset Lever Lockset

Nortek Security & Control Announces Change to Part Numbers for Z-Wave Polished Brass Kwikset Lever Electronic Lockset Effective immediately, Kwikset has made a change to the Polished Brass Lever-style Z-Wave... Read More
November 5, 2014

BASH Bug (a.k.a. ’Shellshock Bug’) Vulnerability Tested on eMerge e3 Series

The Bash Bug / Shellshock Bug is a vulnerability that potentially affects most versions of the Linux® and Unix® operating systems and can have an adverse effect on some versions... Read More